IT Support

Serv IT - IT Support

  • Connectivity Assurance
  • First-line Support
  • Moves & Relocations Project Managed & Executed
  • Data Port Management
  • Comms Room Housekeeping
  • Desktop Hygiene

Day-to-Day Support

For smooth running of your core office activities

  • Resident engineers: full- or part-time
  • First call Helpdesk
  • Emergency call-outs
  • Connectivity fault-finding & resolution
  • Equipment moving, unboxing, set-up
  • Comms Room Housekeeping
  • Screened staff are polite, discrete, knowledgeable, uniformed

Personnel Moves & Relocations

  • From one person, to a group, to an entire department/floor/building
  • Pre-planned usually as an overnight/weekend project - or at short notice in-hours
  • Each desktop's inventory and set-up is recorded & precisely restored
  • Nothing has changed at the workstation - apart from its position
  • We're part of your team or we take the lead role and Project Manage for you

Desktop Hygiene Programmes

Reduce staff illness & lost productivity
Extend hardware life

  • Systematic sanitisation by our specialist teams out-of-hours
  • Scheduled blitzes or continuous programmes
  • Documented & audited
  • Anti-viral & anti-bacterial cleansing